Customer Comments

The new site looks great - user friendly and accessible. I
really like the printer make and model search for cartridges. Great service and a great site!
Debbie Towler

New site easy to browse – like the facility of past ordering info. Excellent service and sales – especially on telephone.
The 2 Griffins

Great look new site - simple layout and easy to use.
Simon Thorn

good website - not congested - and user friendly
Rajesh Kakad

I come back again and again to your site. Good prices and easy to use.
Gwyn Thorburn

The site has a cleaner uncluttered look than before and appears to work well in both IE and Firefox. I like the way that the site centres in the browser window and it is good to see a site written to XHTML 1.0 Strict standards with proper use of CSS. My compliments to your web author. More importantly I can still find the printer supplies that I
need.
Andrew Vine

"Just a note to say we havent used your company for long, but thank you for an efficent service for supply of our cartridges."
Sharon, Gloucester

Your website ranks very high: it is easy to navigate, quick, and looks good. And your company is competent: good prices and prompt delivery. Excellent job.
Peter Kahrel

"Hello - package received yesterday - 'faultless service' and you can quote me on that! Thanks so much"
J Brittain, Corrieston Books, Scotland

I have recently found your site, while searching for Jet Tec cartridges. The overall appearance of the site is one of cheeriness, and it does not make a crowded impression. Searching for products is quite efficient, which I cannot say about many other sites I have visited. I wish you well in your endeavors.
J. Engelsberg The Hague

Love the new site layout very easy to read and service from you excellent. Will recommend Printerbox to all of my friends.
Helen Lancaster-Carpenter

Easy to navigate, quick to respond. I'll be back with my next order!
Terry Hadden

I like the website - a crisp modern look without sacrificing the ease of navigation and browsing, and ability to recall previous purchases, which is really important on a site like this where people are looking for specific things among a wide variety of similar products.
P.M. from Sunderland

"Your web site is, in most respects, an excellent example of an easy to use, fast shopping site - all too rare! A great site, with excellent fulfilment services and good prices. And people get in touch as a response to emails too."
Lois Wakeman www.siteusability.com

A very superior, fast and efficient new web layout. Well done!!
Peter Duncan

New site is very fast and easy to use.
Richard Ford

I wanted to see toner cartridges for my HP2550 laser so I just typed in HP2550 and immediately got a page with ALL the toners available for this printer. I didn’t even need to scroll down to get the information! Keep up the good work!
Joe, The PACE Centre, Aylesbury

Your re-designed website is more practical than before as it is very much easier to find the products which I want to order.
Edwin Siau

Looks good, nice clean UI and easy to navigate.
Andrew Gale

"I ordered an Epson CX5200 late Tuesday night and it was delivered Thursday morning, an excellent service and I am very pleased with the goods as well, will use Printerbox again."
Tommy Manson

"Just to let you know the cartridges I ordered have arrived today and I am very impressed with the service you offer."
Paul

I have just seen your website whilst browsing for a printer. The overall effect is very user friendly as it is easy to find what you are looking for. I found the buying guides very informative and it is lovely to see the “about us” page with the photos of you all – it makes it much more personal and friendly!
Lynn Clifford

"This site has helped me a great deal. If only other retailers could be like Printerbox. Very cheap indeed."
Craig Lamin, Bridgend

"I was amazed to receive my order, on Saturday morning at 9am, after ordering it on Friday. Congratulations! Its nice to see companies can still make a good effort. definate recommendations from me. Keep it up!"
Lindy Hinds

"Great Site. And I say that as one who makes them myself. Very good visually and very easy to use too. Hope all of your customers are as pleased as I was"
Oliver Stephens

"This is the first time I have visited your site., Congratulations on the ease of navigation found by a Senior Silver Surfer."
Bryan Lillywhite

Fantastic new website with real time ordering and easy layout. Absolutely brilliant, to have all information on one page. Look to re order soon.

Peter Pritchard

Hi, very nice your website
Ludwig Vogel

"My Epson Stylus C20UX arrived this morning at 1025 approx and we opened the box, followed the instructions, and are now up and operational !!! Many thanks for your prompt service and excellent turnaround."
Phil Jenkins

"I got such great service from you that I'll definitely be coming back again when my ink runs out. Many thanks."
C.S from Cheshire

"Grateful thanks and congratulations on a superb and very efficient service..."
S.P from Reading

"Please keep up the good work. I have told all my friends and fellow businesses to use your site."
M.W from Barnet

"A great site that's been well designed and put together, easy to navigate, secure and fully functional."
S.J from Leicester

"I shall certainly use Printerbox in the future. Thank you."
P. H from Hexham

"Thanks for the fast efficient service."
C. Ip

"Just a line to say thank you for the excellent service; I will be using printerbox as my preferred supplier in the future."
Ray Warden

"Thank you for your call this morning, I was impressed by your quick and personal response. I'll definitely use your company again and recommend you to my friends."
Al James, Edinburgh

"Got the order today first thing. Very efficient service - well done!"
Keith

"I used your service for the first time a few weeks ago and had a problem with one of the cartridges. I contacted Printerbox by e-mail as to how to remedy the problem, and was answered almost immediately. I followed the instructions and the problem was solved with impressive efficiency, which is not always easy to come by nowadays. This is just a note of thanks to the staff as I know that people are fast to act when there is a problem, but not so fast to deliver gratitude. I shall definitely use the service again, and have already recommended it to friends."
John P.

Your website was already a model of usability before, and the changes you have made only make it better.

As a professional web designer, I am not often able to be that complimentary, so well done all round! I think that the friendly 'about us' section with the photos is an especially nice touch, but the attention to detail on every page is noticeable: it's easy to browse by category or manufacturer, to find what I've ordered before, to see what product fits what printer, your terms and conditions, and so on. And you've hidden all the visual clutter (which I know has to be there) at the bottom of the page where I don't need to look at it!

The only possible way to add to the site might be to have some kind of customer interaction...selected user reviews of products might be nice.

Lois Wakeman

"Many thanks for the very speedy delivery of my Inkjet Cartridges, number 4667, the order arrived first post on 4th March and is a considerable saving on the same cartridges on the high street in Bolton. I don't use a printer a vast amount but I thank you for your service."
Kevin Prince

The old site was good, this is even better. Quick and easy to use and still great prices.
Geoff Mason